Terms Of Service For Art Commissions
Art Commissions, Sketches, & Payment
-Work will not begin until payment, ref, and all requested info has been received by the artist
-Artist will provide customer with 1 preliminary sketch
>This is your one and only chance to request changes to the pose, lineart, and/or color pallette. Any changes requested after initial sketch is approved will result in a charge upwards of $50 to be determined by the artist based on the complexity of the change.
-Ref sheets must be at least a 2 view with color pallette. Please notify before sending NSFW ref sheets.
-If you do not own a 2 view reference sheet, a detailed piece of artwork must be provided to the artist. (Character designs/Customs are exempt from this!)
-Payment is accepted via paypal invoice, sent to you by the artist.
Refunds (Art Related)
-Full refunds are available if no work has been done on the art commission.
-Sale purchases are not eligible for refunds.
-If you have already been provided a sketch and decide to cancel and request a refund you will be entitled to no more than a 65% refund.
-If coloring has begun and you decide to cancel or request a refund you will be entitled to no more than 25% refund.
-Once digital work has been completed and the artist has provided you a digital copy for approval you will no longer be entitled to any refund.
-If it has been determined that the character commissioned does not belong to you, your commission will be revoked without notice and all finished artwork will be provided to the original owner with no refund.
-If it is found that you have violated any part of the Behavior & Participation portion of the TOS your commission may be canceled at anytime without notice and you will be entitled to no more than a 50% refund.
-Any payment reversal without notification will result in intervention via paypal customer service and all chat logs shall be documented to paypal
Art Deadlines & General Shipping
-Unless specifically noted otherwise deadlines are not accepted but may be provided as a reference but will in no way unless noted be honored.
-Artwork is completed at a pace manageable around the artists regular work schedule.
-Due to conflicting hours and scheduling, shipments are made when we have time.
-Unless specifically requested, shipping is handled via USPS and 5-7 day shipping is the default method selected.
-Should cost of shipping exceed a reasonable amount you may be requested to pay an additional charge to cover the additional cost.
-Once shipping has been confirmed, ArtZora Studios is in no way responsible for delays or damaged artwork.
-If the artwork ends up missing during shipping, the artwork will be reprinted/laminated free of charge, but shipping must be covered by the customer.
-If a wrong address is sent and is not corrected before shipping takes place you, the commissioner, are solely responsible for reprint/lamination fees as well as shipping.
Barred Subject Matter (Art)
-NSFW artwork depicting or referencing underage characters
-Beastiality/Feral on Anthro requests
-Feral NSFW artwork
-Cub genre (diapers, pacifiers)
-Scat
-Hate Speech (Armbands, Racism, Antisemitism)
-Self Harm/Suicide
-Symbols of Terror/Terrorism
-Vore in any form
-Drugs & Paraphernalia
-Criminal Activity (i.e. Theft, Murder, Rape)
-Firearms will not be drawn in content where character is not depicted as practicing safe handling
-We will not draw any character with pawprints on their hips/groin.
-Work will not begin until payment, ref, and all requested info has been received by the artist
-Artist will provide customer with 1 preliminary sketch
>This is your one and only chance to request changes to the pose, lineart, and/or color pallette. Any changes requested after initial sketch is approved will result in a charge upwards of $50 to be determined by the artist based on the complexity of the change.
-Ref sheets must be at least a 2 view with color pallette. Please notify before sending NSFW ref sheets.
-If you do not own a 2 view reference sheet, a detailed piece of artwork must be provided to the artist. (Character designs/Customs are exempt from this!)
-Payment is accepted via paypal invoice, sent to you by the artist.
Refunds (Art Related)
-Full refunds are available if no work has been done on the art commission.
-Sale purchases are not eligible for refunds.
-If you have already been provided a sketch and decide to cancel and request a refund you will be entitled to no more than a 65% refund.
-If coloring has begun and you decide to cancel or request a refund you will be entitled to no more than 25% refund.
-Once digital work has been completed and the artist has provided you a digital copy for approval you will no longer be entitled to any refund.
-If it has been determined that the character commissioned does not belong to you, your commission will be revoked without notice and all finished artwork will be provided to the original owner with no refund.
-If it is found that you have violated any part of the Behavior & Participation portion of the TOS your commission may be canceled at anytime without notice and you will be entitled to no more than a 50% refund.
-Any payment reversal without notification will result in intervention via paypal customer service and all chat logs shall be documented to paypal
Art Deadlines & General Shipping
-Unless specifically noted otherwise deadlines are not accepted but may be provided as a reference but will in no way unless noted be honored.
-Artwork is completed at a pace manageable around the artists regular work schedule.
-Due to conflicting hours and scheduling, shipments are made when we have time.
-Unless specifically requested, shipping is handled via USPS and 5-7 day shipping is the default method selected.
-Should cost of shipping exceed a reasonable amount you may be requested to pay an additional charge to cover the additional cost.
-Once shipping has been confirmed, ArtZora Studios is in no way responsible for delays or damaged artwork.
-If the artwork ends up missing during shipping, the artwork will be reprinted/laminated free of charge, but shipping must be covered by the customer.
-If a wrong address is sent and is not corrected before shipping takes place you, the commissioner, are solely responsible for reprint/lamination fees as well as shipping.
Barred Subject Matter (Art)
-NSFW artwork depicting or referencing underage characters
-Beastiality/Feral on Anthro requests
-Feral NSFW artwork
-Cub genre (diapers, pacifiers)
-Scat
-Hate Speech (Armbands, Racism, Antisemitism)
-Self Harm/Suicide
-Symbols of Terror/Terrorism
-Vore in any form
-Drugs & Paraphernalia
-Criminal Activity (i.e. Theft, Murder, Rape)
-Firearms will not be drawn in content where character is not depicted as practicing safe handling
-We will not draw any character with pawprints on their hips/groin.